Distance Education

Blackboard Helpdesk

Blackboard Support can assist you 24 hours a day with your technical issues. Wait time is short. You will speak to a live person.

• Email: destaff@cccc.edu
• Work Phone: Toll-Free 24 Hours: 866.834.6894
• Support Site: Contact Support

Cougar Mail Helpdesk

The Helpdesk can assist you with your Cougar Mail issues.

• Email: helpdesk@cccc.edu
• Work Phone: 919.718.7397

WebAdvisor Helpdesk

The Registrar's Office can assist you with your WebAdvisor issues.

• Work Phone: 919.718.7201

Admissions/Academic Counselor

A counselor can answer your questions about advising and registering for distance courses as well as what to do after CCCC.

• Email: destaff@cccc.edu
• Work Phone: 919.718.7300 or toll-free 800.682.8353 ext. 7300

Distance Education Director

Bianka Stumpf: Bianka can help you with your questions and concerns about distance education policies and procedures as well as ensure you get the answers you need from the college.

• Email: bstumpf@cccc.edu
• Work Phone: 919.718.7470

Distance Education Advisor/Success Coach

Cristian Wood:Cristain can help you succeed in your distance courses by answering your questions about student services provided to distance students.

• Email: cwood@cccc.edu
• Work Phone: 919.718.7315

Distance Education/Instructional Technology Coordinator

Amanda Carter: Amanda can help you with your technical issues and your questions about orientations in distance courses.

• Email: abcarter@cccc.edu
• Work Phone: 919.718.7515

Career/Technical Distance Education Coordinator

Amanda Matthews: Amanda can help you with your technical issues and your questions about orientations in distance courses.

• Email: amatthews@cccc.edu
• Work Phone: 919.718.7349

Distance Education Specialist/Blackboard Administrator

Jennifer Owens: Jennifer can help you with your technical issues, questions about orientations, and proctored exams in distance courses.

• Email: jowens@cccc.edu
• Work Phone: 919.718.7457

Aplia

This software is used in some of our online classes.

• Website: http://aplia.com/
• Email: Contact Support

Cengage

This software is used on some of our online classes.

• Website: http://www.cengagebrain.com/
• Support Site: Contact Support

GDP

GDP is keyboarding/document processing software used in some of our courses within the Office Administration program.

• Website: http://mpss.mhhe.com/
• Support Site: Contact Support

McGraw-Hill

This software is used on some of our online classes.

• Phone: 1.800.331.5094
• Website: http://support.mhconnectenglish.com
• Support Site: Contact Support

MyMathLab

This software is used on some of our online math classes.

• Phone: 1.888.695.6577
• Website: http://www.mymathlab.com/student-support
• Support Site: Contact Support

MySpanishLab

This software is used on some of our online spanish classes.

• Phone: 1.888.695.6577
• Website: http://www.myspanishlab.com/support/student-support.html
• Support Site: Contact Support

Turnitin

Turnitin is anti-plagiarism and writing software used to help our students produce quality written assignments.

• Website: https://turnitin.com/static/helpCenter/index.php
• Support Site: Contact Support

WebAssign

This software is used on some of our online math classes.

• Phone: 1.800.955.8275
• Website: http://webassign.net/user_support/student/
• Support Site: Contact Support

Username = your 1st initial + the 1st four letters of your last name + the last 3 digits of your Student ID#.

Password = Your birthdate in MMDDYYYY format.