Contact Information

Blackboard Helpdesk

Blackboard Support can assist you 24 hours a day with your technical issues. Wait time is short. You will speak to a live person.

Cougar Mail Helpdesk

The Helpdesk can assist you with your Cougar Mail issues.

WebAdvisor Helpdesk

The Registrar's Office can assist you with your WebAdvisor issues.

  • Work Phone: 919.718.7201

Distance Education Counselor

Rory Dutterer: Rory can answer your questions about advising and registering for distance courses as well as what to do after CCCC.

Distance Education Director

Bianka Stumpf: Bianka can help you with your questions and concerns about distance education policies and procedures as well as ensure you get the answers you need from the college.

Distance Education Coordinator

Amanda Carter: Amanda can help you with your technical issues and your questions about orientations in distance courses.

Distance Education Coordinator

Lydia Farmer: Lydia can help you with your technical issues and your questions about orientations in distance courses.

Distance Education Specialist

Jenn Owens: Jenn can help you with your technical issues and your questions about orientations in distance courses.

Some courses require use of specialized applications not managed by Blackboard or CCCC. When technical issues arise with these resources, please contact their technical support directly for assistance. The contact phone numbers, emails, and hours of operation are provided here. It is also recommended that you alert your instructor to the issues you are experiencing and the support your seeking.

Aplia

This software is used in some of our online classes.

GDP

This software is used on some of our online classes.

McGraw-Hill

This software is used on some of our online classes.

MyMathLab

This software is used on some of our online classes.

MySpanishLab

This software is used on some of our online classes.

Turnitin

This software is used on some of our online classes.

WebAssign

This software is used on some of our online classes.

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Blackboard
Login Help

Username = your 1st initial + the 1st four letters of your last name + the last 3 digits of your Student ID#.

Password = Your birthdate in MMDDYYYY format.

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Contact Us:

Blackboard:
24/7 Tech Support - 1.866.834.6894
Submit a Ticket
Cougar Mail:
IT Helpdesk - 919.718.7397
WebAdvisor:
Registrar's Office - 919.718.7201
General Information:
919.718.7529
1.800.682.8353
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