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State Authorization
Central Carolina Community College has been approved by North Carolina to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). SARA is an agreement among member states, districts, and territories that establishes comparable national standards for interstate offering of postsecondary distance education. CCCC is approved to serve students in 49 states (all but California), the District of Columbia, Puerto Rico and the U.S. Virgin Islands.

Central Carolina Community College has been approved to participate in the National Council for State Authorization Reciprocity Agreements.
Supervised Field Experience
Courses and programs incorporating a “supervised field experience” are covered by the provisions of SARA. Under SARA a “supervised field experience” means a student learning experience under the oversight of a supervisor, mentor, faculty member or other qualified professional, located in the host state, who has a direct or indirect reporting responsibility to the institution where the student is enrolled, whether or not credit is granted. Examples include practicum, student teaching, or internships. However, see below regarding programs for licensed professions.
Student Grievance Procedure
The purpose of the student grievance procedure is to provide a system to channel student complaints against a college employee. Such complaints include academic grades, alleged discrimination, and alleged harassment. (See page 38 of 2019-2020 College Catalog)
Contact for Central Carolina Community College
Ken Hoyle, Vice President of Student Services
1105 Kelly Drive
Sanford, NC 27330
Phone: (919) 718-7436
Email: khoyle@cccc.edu
Contact for North Carolina Students
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Phone: (919) 962-4558
Email: studentcomplaint@northcarolina.edu
North Carolina Post-Secondary Education Complaint Website
Student Complaint Policy
Student Complaint Form
Contact for Students Residing Outside North Carolina
SARA North Carolina Director
NCSEAA
PO Box 14103
Research Triangle Park, NC 27709
Phone: (855) 727-2162
Email: complaint@saranc.org
SARA North Carolina Website
Student Complaint Process
Student Complaint Form
Contacts for State Portal Entities
Students residing outside of North Carolina while taking online courses at Central Carolina may also file a complaint with their state. Here is a list of agencies in each state responsible for handling complaints regarding out-of-state distance education programs.
Out-Of-State Student Grievance Details
State | Agency | Contact information |
---|---|---|
Alabama | Alabama Department of Postsecondary Education |
P.O. Box 302000 |
Alaska | Alaska Commission on Postsecondary Education |
P.O. Box 110505 |
Arizona | Arizona State Board for Private Postsecondary Education |
1400 W. Washington St. |
Arkansas | Arkansas Department of Higher Education |
425 Main St., Suite 400 |
California | California Department of Consumer Affairs |
Consumer Information Center |
Colorado | Colorado Department of Higher Education |
1560 Broadway, Suite 1600 |
Connecticut | Office of Higher Education |
61 Woodland Street |
Delaware | Delaware Department of Education |
Delaware Department of Education |
District of Columbia | District of Columbia Education Licensure Commission |
810 First Street, NE 9th Floor |
Florida | Florida Department of Education |
Commission for Independent Education |
Georgia | Nonpublic Postsecondary Education Commission |
2082 East Exchange Place, Suite 220 |
Hawaii | Hawaii Post-secondary Education Authorization Program |
P.O. Box 541 |
Idaho | Idaho Board of Education |
650 West State Street |
Illinois | Illinois Board of Higher Education |
1 N Old State Capitol Plaza, Suite 333 |
Indiana | Indiana Board for Proprietary Education |
Board for Proprietary Education |
Iowa | Iowa College Student Aid Commission |
430 East Grand Ave. |
Kansas | Kansas Board of Regents |
1000 SW Jackson Street, Suite 520 |
Kentucky | Kentucky Council on Postsecondary Education |
Director of Postsecondary Licensing |
Louisiana | Louisiana Board of Regents Consumer Protection Division Office of the Attorney General |
Consumer Protection Division |
Maine | State of Maine Department of Education |
23 State House Station |
Maryland | Maryland Higher Education Commission |
Office of the Attorney General, Consumer Protection Division |
Massachusetts | Massachusetts Board of Higher Education |
Alex Nally |
Michigan | State of Michigan |
Department of Licensing & Regulatory Affairs |
Minnesota | Registration & Licensing Minnesota Office of Higher Education |
1450 Energy Park Drive, Suite 350 |
Mississippi | Mississippi Commission on College Accreditation |
3825 Ridgewood Road |
Missouri | Missouri Department of Higher Education |
205 Jefferson Street |
Montana | Montana University System Office of the Commissioner of Higher Education |
2500 Broadway |
Nebraska | Nebraska Coordinating Commission for Postsecondary Education |
P.O. Box 95005 |
Nevada | Nevada Commission on Postsecondary Education |
8778 South Maryland Parkway, Suite 115 |
New Hampshire | New Hampshire Department of Education, Division of Higher Education, Higher Education |
101 Pleasant Street |
New Jersey | New Jersey Secretary of Higher Education |
20 West State Street, 4th Floor |
New Mexico | New Mexico Higher Education Department |
2044 Galisteo St., Suite 4 |
New York | Office of College and University Evaluation New York State Education Department |
89 Washington Ave., Room 969 EBA |
North Carolina | North Carolina Post-Secondary Education Complaints |
North Carolina Post-Secondary Education Complaints |
North Dakota | Director of Distance Education & State Authorization |
600 East Capital Ave. |
Ohio | Ohio Department of Higher Education |
25 South Front Street |
Oklahoma | Oklahoma State Regents for Higher Education |
655 Research Parkway, Suite 200 |
Oregon | Higher Education Coordinating Commission |
ATTN: Complaints-ODA |
Pennsylvania | Bureau of Postsecondary & Adult Education Pennsylvania Department of Education |
333 Market Street, 12th Floor |
Puerto Rico | Puerto Rico Council on Higher Education |
P.O. Box 19900 |
Rhode Island | Commissioner of Higher Education Rhode Island Office of Higher Education |
Shepard Building, Suite 524 |
South Carolina | South Carolina Commission on Higher Education Academic Affairs & Licensing |
1122 Lady St., Suite 300 |
South Dakota | South Dakota Board of Regents |
306 E. Capitol Ave., Suite 200 |
Tennessee | Tennessee Higher Education Commission |
Division of Postsecondary State Authorization |
Texas | Texas Higher Education Coordinating Board |
College Readiness & Success Division |
Utah | Utah Division of Consumer Protection |
Utah Division of Consumer Protection |
Vermont | Vermont Department of Education |
120 State Street |
Virginia | Virginia State Council of Higher Education |
101 N. 14th St., 10th Floor |
Washington | Washington Workforce Training and Education Coordinating Board |
Washington Workforce Training and Education Coordinating Board |
West Virginia | West Virginia Higher Education Policy Commission Community & Technical College System of West Virginia |
1018 Kanawha Blvd. East, Suite 700 |
Wisconsin | Wisconsin Educational Approval Board |
Department of Safety and Professional Services |
Wyoming | Wyoming Department of Education |
Hathaway Building, 2nd Floor |
How To File a Complaint with the Southern Association of Colleges and Schools Commission on Colleges
Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)
1866 Southern Lane
Decatur, Georgia 30033-4097
Phone: (404) 679-4500
SACSCOC Website
SACSCOC Complaint Policy
Appealing a Grade
Students have the right to appeal any grade within fifteen (15) class days after the posted date of the grade. The procedure prescribed for a student to exercise the right to appeal a grade can be found on the Registrar's Policies site.
Professional Licensure and Certification
Currently, Central Carolina Community College does not offer an online program that leads to professional licensure. The college’s licensure and certification programs are either tied to the State of North Carolina or are national certifications. If you are considering a program at Central Carolina Community College that leads to licensure or certification and you do not live in North Carolina review the Professional Licensure and Certification information online and if you still have questions contact the lead instructor for that program.
View the Licensure List to learn about the appropriate licensing or certification organization for your program.
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