Libraries
How To ...
Library Cards
- How do I obtain a library card?
- What happens if I lose my card?
- How long do my library privileges last?
- How long can I keep items?
- Are there fines for overdue items?
- Can I renew by phone?
- If I check out a book from one CCCC library may I return it to another CCCC library?
- What happens if I lose a library item?
- What if I find the item after I've paid for it?
- Does the library own copies of textbooks?
- How do I check out a reserve placed in the library by my instructor?
Interlibrary Loans
- What is interlibrary loan?
- What is CCLINC?
- What if I need material that isn't available through CCLINC?
- How long does it take to get materials?
- How long can I keep books through ILL?
- Is there a charge for ILL requests?
- What material is not available through ILL?
- Do I have to be a student or employee of the college to use ILL?
- How do I get my material once it arrives?
NC LIVE and Other Passwords
- How do I get passwords for NC LIVE and other online resources for off-campus access?
- Who is eligible for a password?
Using the Library Computers
- Does your library have Internet access?
- Do I have to be a student?
- Can I print from these computers?
- Does the library charge for printing?
Making Photocopies
Faculty/Staff Information
- How do I place an item on reserve in the library?
- How do I request library instruction for one of my classes?
- May I reserve a study room for a class?
- May I reserve the computer lab in the Sanford library for a class?
- Whom do I contact about multimedia equipment?
- How do students check out AV/projectors for a class presentation?
- How do I request a book to be ordered for the library collection?
Other Policies and Procedures
- Is the library a quiet place to study?
- Do you allow smoking in the library?
- Do you allow eating or drinking in the library?
- May children use the library?
Library Cards
- How do I obtain a library card? Students must present a class registration form to obtain a student ID and register for library privileges at any CCCC library circulation desk. Other library users must present a current photo ID and be a resident of Chatham, Harnett, or Lee counties. return to top
- What happens if I lose my card? Replacement ID cards for students may be purchased for $5.00. For community patrons, replacement cards are $2.00. return to top
- How long do my library privileges last? Indefinitely. Student cards may be changed to public cards upon finishing a program or graduation. return to top
- How long can I keep items? For most items, three weeks. In most cases, items may be renewed once. return to top
- Are there fines for overdue items? No fines are charged for overdue items. When materials are kept out beyond the due date, two overdue notices are sent as a reminder to return the item(s). The third notice is a bill for the price of the item(s). No additional materials are loaned until overdue materials are returned. Students must clear their library records before receiving grades, transcripts, and diplomas or certificates. return to top
- Can I renew by phone? Yes. Call 910-814-8843 in Lillington (Harnett), 919-718-7244 in Sanford (Lee), or 919-542-6495 ext. 216 in Pittsboro (Chatham). return to top
- If I check out a book from one CCCC library may I return it to another CCCC library? Yes. return to top
- What happens if I lose a library item? You will be charged for the price of the item. return to top
- What if I find the item after I've paid for it? You can receive a refund by presenting both the item and the receipt of payment at any CCCC library circulation desk. return to top
- Does the library own copies of textbooks? Current editions are not purchased by CCCC libraries. However, older editions may be available and instructors may have current editions on reserve. return to top
- How do I check out a reserve placed in the library by my instructor? Reserves are checked out at the circulation desk. A library card is required. return to top
Interlibrary Loans
- What is interlibrary loan? ILL is a service that requests books and articles from other libraries. return to top
- What is CCLINC? Community College Libraries in North Carolina (CCLINC) is a group of 46 libraries that share their combined resources with the patrons of all 46 libraries. return to top
- What if I need material that isn't available through CCLINC? Request the material in person or fill out an ILL form at any CCCC library circulation desk. return to top
- How long does it take to get materials? From a few days to a few weeks, depending on the library loaning the item. Making requests early in your research is advised. return to top
- How long can I keep books through ILL? In general, CCLINC books can be kept for three weeks. Non-CCLINC books will vary based on policies unique to each library. return to top
- Is there a charge for ILL requests? Material requested through CCLINC is free. Libraries outside of CCLINC may charge for ILL service, upon your approval. Charges will vary by library. return to top
- What material is not available through ILL? Reference books and audio/visual materials are generally not available through ILL. return to top
- Do I have to be a student or employee of the college to use ILL? Community patrons with a CCCC library card may use this service. return to top
- How do I get my material once it arrives? Your material will be at the circulation desk for pick up. return to top
NC LIVE and Other Passwords
- How do I get passwords for NC LIVE and other online resources for off-campus access? Request it at any CCCC library circulation desk or request it by phone. return to top
- Who is eligible for a password? All CCCC students, faculty, and staff are eligible. Other library users have on campus access to NC LIVE and other online resources. return to top
Using the Library Computers
- Does your library have Internet access? Yes. All CCCC library computers have Internet access. Wireless access is also available. return to top
- Do I have to be a student? No, though priority is given to students. return to top
- Can I print from these computers? Yes return to top
- Does the library charge for printing? Yes. The charge is $.05 per page. A debit-type copy/print card must be used to pay for printing (and photocopying) at the Lillington (Harnett) and Sanford (Lee) libraries. Ask to purchase these cards at the circulation desk. return to top
Making Photocopies
- Does the library have a photocopier? Yes. Copies cost $.05 a page. return to top
Faculty/Staff Information
- How do I place an item on reserve in the library? Please call BJ Thompson at 919-718-7375. return to top
- How do I request library instruction for one of my classes? Please call Mary Coleman at 919-718-7340. For further information, please see the Library Instruction web page. return to top
- May I reserve a study room for a class? Yes. Sanford and Lillington have study rooms that may be reserved. Please call 910-814-8843 in Lillington (Harnett) or 919-718-7244 in Sanford (Lee). return to top
- May I reserve the computer lab in the Sanford library for a class? Yes, instructors may reserve the computer lab for their classes to conduct research for an assignment. Please call 919-718-7244. return to top
- Whom do I contact about multimedia equipment? Call 910-814-8843 in Lillington (Harnett), 919-718-7244 in Sanford (Lee), or 919-542-6495 ext. 216 in Pittsboro (Chatham). Please see the Multimedia Equipment section of the CCCC Intranet for more information. return to top
- How do students check out AV/projectors for a class presentation? The class instructor must contact the library to make arrangements. return to top
- How do I request a book to be ordered for the library collection? Complete a Library Book Request Form for each item being requested. Then submit it to the appropriate person noted on the form for each campus. Download form as .pdf or .doc return to top
Other Policies and Procedures
- Is the library a quiet place to study? The library staff makes every effort to ensure that the library is a quiet place to study and complete assignments. Study rooms are also available and groups using them are encouraged to be mindful of others. return to top
- Do you allow smoking in the library? Smoking is prohibited on campus. return to top
- Do you allow eating or drinking in the library? Eating and drinking are not allowed. return to top
- May children use the library? The college policy is that students are not to bring children to the campus while attending classes or other activities or using the library. If a parent brings a child under 16 to the library, the child must be accompanied at all times by the parent. return to top






